Decisions on Demand Status

All Systems Operational

About This Site

Welcome to the Decisions on Demand status page

Policy Management Server Operational

Decision Server Operational

Amazon Web Services EC2 - Oregon region Operational

Amazon Web Services RDS - Oregon region Operational

Salesforce North America 14 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 23, 2017

No incidents reported today.

Sep 22, 2017

Proxy errors for some orgs

Resolved - Transactions appear to be going through again for all orgs. We will continue to investigate to determine the underlying cause
Sep 22, 00:24 UTC

Monitoring - CS44 is back up. Still checking NA30
Sep 22, 00:18 UTC

Update - Affected Salesforce orgs include NA30 and CS44
Sep 22, 00:04 UTC

Investigating - Some customers may be experiencing callout failures with a message stating: Callout failed - Unable to tunnel through proxy. Proxy returns "HTTP/1.0 404 Not Found"

This appears to be happening only with certain Salesforce orgs. We are investigating to better understand the scope and reason for the outage
Sep 21, 23:58 UTC

Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 9, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 04:00 UTC

Scheduled - We will be performing routine maintenance on our servers. We will make every effort to ensure that service continues without interruption, but you may notice slower than usual response times or periodic failed requests.

Please contact us at support@decisionsondemand.com if you have mission-critical tasks planned during the maintenance period and we will adjust the schedule if possible.
Sep 2, 06:03 UTC