All Systems Operational

About This Site

Welcome to the Decisions on Demand status page

Policy Management Server   ? Operational
Decision Server   ? Operational
Amazon Web Services EC2 - Oregon region   ? Operational
Amazon Web Services RDS - Oregon region   ? Operational
Salesforce North America 14   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 22, 2019

No incidents reported today.

Jan 21, 2019

No incidents reported.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019
Resolved - All clients are able to connect again without issues.

Root cause is still not fully determined, but we suspect it was due to an internal configuration issue in a few Salesforce nodes. We are following up with Salesforce to understand exactly what happened and how to prevent a recurrence
Jan 14, 20:26 UTC
Investigating - We have noticed failed decision server requests from some non-US locations. We are investigating the cause.

You may encounter a message like this one:
Callout failed - Unable to tunnel through proxy. Proxy returns "HTTP/1.0 404 Not Found"
Jan 14, 19:00 UTC
Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.