All Systems Operational

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Welcome to the Decisions on Demand status page

Policy Management Server   ? Operational
Decision Server   ? Operational
Amazon Web Services EC2 - Oregon region   ? Operational
Amazon Web Services RDS - Oregon region   ? Operational
Salesforce North America 14   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 23, 2017

No incidents reported today.

Sep 22, 2017
Resolved - Transactions appear to be going through again for all orgs. We will continue to investigate to determine the underlying cause
Sep 22, 00:24 UTC
Monitoring - CS44 is back up. Still checking NA30
Sep 22, 00:18 UTC
Update - Affected Salesforce orgs include NA30 and CS44
Sep 22, 00:04 UTC
Investigating - Some customers may be experiencing callout failures with a message stating: Callout failed - Unable to tunnel through proxy. Proxy returns "HTTP/1.0 404 Not Found"

This appears to be happening only with certain Salesforce orgs. We are investigating to better understand the scope and reason for the outage
Sep 21, 23:58 UTC
Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017
Completed - The scheduled maintenance has been completed.
Sep 9, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 04:00 UTC
Scheduled - We will be performing routine maintenance on our servers. We will make every effort to ensure that service continues without interruption, but you may notice slower than usual response times or periodic failed requests.

Please contact us at support@decisionsondemand.com if you have mission-critical tasks planned during the maintenance period and we will adjust the schedule if possible.
Sep 2, 06:03 UTC